Vipre Agent Mac Agent Download

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Follow the steps the below steps to install VIPRE.

Endpoint - Mac OS X Agent/Client. Your agent used to do this, but what I'm looking for is just that after a manual scan is run, we get a popup or something that tells us what, if anything, was found. Right now it finishes silently. Portability Vipre Business Agent software to 64bit. Version 9.3 Endpoint Security Agent: SBVEA443EN.msi; Hyper-V Agent: VIPRE Business Hyper-V Agent435EN.msi; Mac Agent: VIPRE Business Mac Agent5003.3.21.zip; Start the VIPRE Business Site Service; Open the Console and select “Site Properties“ Navigate to Updates and confirm the Agents are listed (Hyper-V & Mac Agents will not be visible).


*Important: After VIPRE is installed, you must allow VIPRE in your Mac Security Preferences so that it can run.

1. Download the VIPRE installer to your Mac.


2. Double-click the downloaded .pkg file to begin installation


3. On the Introduction screen, click Continue

4. On the License screen, you’re presented with the End-User License Agreement. Click Continue


5.Review the license agreement. If you agree with the terms, click Agree


6. On the Destination Select screen, click Continue


7. On the Installation Type screen, choose an install location, or click Install to use the default


8. The installer will ask for an admin User Name and Password to continue. Enter your User Name and Password and click Install Software


9. The installer will copy the application to your hard disk. When you see “The installation was successful,” click Close to finish


Adjust your Security Preferences

Next, you must allow VIPRE in your Security Preferences so that VIPRE can properly run.

  • See this article to edit your Mac's Security Preferences.

When an agent is stopped, it can no longer communicate with VIPRE Cloud. These steps will help you get an agent back up and running so that VIPRE Cloud may communicate with the agent and manage its device.

When you send the Stop Agent command, VIPRE Cloud shuts down the main VIPRE service on the end device (sbamsvc for Windows agents, vipre for Mac agents). As this service is needed for VIPRE Cloud to communicate with the device, all communication between the device and VIPRE are lost at this point. You will need to perform some manual action in order to restore the connection between VIPRE Cloud and the agent.

Option 1: Restart the device (Windows and Mac)

The simplest option may be to restart the endpoint device.

  1. Log in to the device (either directly or remotely) and issue a reboot command
    or
  2. Manually shut down and/or restart the device as needed

The VIPRE agent service will start up automatically as part of the system boot process.

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Option 2: Manually start the agent service through the UI (Windows)

If you have remote or direct access to the device, you can use the Microsoft Windows Services console.

To start a Windows agent with Windows Services

  1. Open the Microsoft Windows Services console (services.msc)
  2. Locate VIPRE Business Agent
  3. Click Start

The VIPRE agent service will start, and you should see the device listed in VIPRE Cloud within 1 to 2 heartbeats (1–2 minutes).

Option 3: Start the agent using the command line (Windows and Mac)

Additionally, you may start an agent on a device using a system command. This can be done via the Windows command prompt, a script pushed out via GPO, or another remote tool. For agents on Mac, use the macOS Terminal.

To start a Windows agent using the command line

  1. Access the command line on the device
  2. Enter: sc start sbamsvc

To start a Mac agent with the Terminal app

  1. Launch the macOS Terminal (Applications > Utilities > Terminal)

  2. Enter the following command to start the agent: sudo launchctl load -w /Library/LaunchDaemons/com.vipre.macos.agent.plist

The VIPRE agent service will start, and you should see the device listed in VIPRE Cloud within 1 to 2 heartbeats (1–2 minutes).

Need help?

For additional assistance, please contact us.

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  • Support Website - Visit VIPRE Antivirus Business Support online to access our Support knowledge base, explore our forums, and create support tickets.
  • Phone - Prefer to speak in person? Call VIPRE Antivirus Business Support. +877-757-4094
  • Feature Request - Have a great idea for a new VIPRE feature? Let us know about it.